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Posts Tagged ‘service’

THE HIGHEST OF DISTINCTIONS IS SERVICE TO OTHERS

Posted by 104Inc.com on December 4, 2008

Life’s most urgent question is: What are you doing for others?    Martin Luther King, Jr.

The truly successful person doesn’t use others,
other people use the successful person.

If you can contribute to others, no matter how small your talent,
you too can become successful.
The measure of anyone is the number of people that they serve.

Service to others is the essence of success.
No one achieves success without being of service.
All great men and women became successful because they gave
some talent or ability in the service of others.

Everybody has to be somebody to somebody to be anybody.

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Posted in job, life, motivation, Sales Training, work | Tagged: , , , , , , , , , , , , , , | Leave a Comment »

Increase Your Web Site Traffic: Free Advertising!

Posted by 104Inc.com on November 4, 2008

We know you want to increase your web site traffic that is presumably the main reason why you are reading this post. That’s why you should know about the great traffic and sales building potential of our exclusive one-of-a-kind Online Community called 104inc. With this FREE service you can get your web site listed in over 2,000 104inc Branded Wedsites!

Here’s what other people have said recently about this service:

“With all the useless marketing programs, promo gibberish, and empty promises on the internet these days, listing with the 104inc.com’s service has been refreshing and rejuvenating to our web site business. Our 104inc ads and listings is definitely a “Rose amongst the Weeds!”

Douglas Boisvert
VintageVending


“As an Online Retailer the need to succeed and standout is crucial. You have competition from multi-million/billion dollar companies that leave very little room for the small business person. 104inc.com has offered us that advantage necessary to stand out in an over saturated market. Utilizing their  service has without a doubt increased our traffic and resulted in increased sales. The resulting sales revenue totally justified the investment. We recommend them to any company seeking to get the most out of their marketing dollar and position their company site at the top.”
Jennifer Lang
Jlynne Gifts

Find out more at:

     http://104inc.com/?p=faq

It’s a great feeling to see your web site leap into the very top placement in over 2,000 websites! Additionally, many people report a nice increase in their website search engine positions over time too!

Also, if you order a full year of the 104inc service we’ll write a professional newspaper-style information article about your website that will carry a direct link to your website. We will also submit this article to about a dozen major web article directories where thousands of people will read them and be able to download your article to add as content onto their own web site – keeping your direct links in tact – and each time providing you with a new doorway where high quality targeted visitors will find your website! This acts like a genuine and powerful viral marketing tool that will continue to build over time!


“You promised us results and you delivered. Bugoffscreen received more hits in one month using your “104inc profile listings” than in the previous 3 months, without it, combined. Thanks 104inc, you’re the best!”

Brooke Branning
Bug Off Instant Screen

Plus, as a member of our Online Community, I’m making the following special offer available to further assure your success:

Take advantage and Register within the next week that is the next 7 days only – and as a special bonus you will receive a 45 Day Free TRIAL! your listings on over 2000, 104inc branded sites will be ABSOLUTELY FREE!

This free gift alone can help you generate more online sales right now! Get started now:

     http://104inc.com

Once you order, you’ll be linked in within twenty four hours. You should know that we are 100% dedicated to your success and will be here to help after the purchase. If you have *ANY* questions, please feel free to Contact US.

TenFourInc.com

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Posted in Advertising, Computers, motivation, Online Business, Personal Finance | Tagged: , , , , , , , , , , , , , , , , , , , , , , , | Leave a Comment »

To succeed at selling: Questions and probes

Posted by 104Inc.com on October 20, 2008

Seeks information to understand situations, needs, and desired potential benefits.

To succeed at selling, you need to sell to customers’ needs. How do you find out about these needs? Research the industries your customers are in. Then confirm the information you gather by asking questions. Studies show that asking questions is the most powerful way to persuade.

 

 

1. Do your homework.
Know as much as possible about your customer’s industry, the products and services they provide, the challenges they face, and the business needs they’re striving to achieve–before you walk in the door. Locate this information through:

 

 

  • Online or offline databases
  • The Internet or your company’s intranet.
  • Newspapers, magazines, journals, trade publications, annual reports, and other sources of business data.
  • Business directories.
  • Professional organizations.
  • People within the organization who report to the customer. These “gatekeepers” can include receptionists, assistants, or junior people from associated departments.

Think about the information that will help you learn more about your customer’s situation and needs. For example:

  • What is the customer’s buying criteria? (Criteria might include service, price, and quality.)
  • Is there a problem or concern that needs to be addressed? How critical is it? In which area(s) does it have the biggest effect?
  • What are the customer’s time frames for making a purchasing decision?
  • Is the customer considering any of your competitors? Which ones? Why?

Anticipate problems your customer might be experiencing. Before you meet with the customer, identify how your products and services can solve those problems.
2. Ask questions.
Ask questions to clarify the customer’s situation and needs. There are four types of questions that are critical.
 
 
 
Basic Fact Questions. The answers to these questions reveal specific information about the buyer and his or her business.

Examples:

  • How many operations like this does your organization have around the world?
  • How many people are employed at this plant?
  • What are your plans for growth over the next five years?

By doing your homework, you can answer many basic fact questions. Be selective about the number of these questions you ask customers. People are busy and, in many cases, don’t have time to educate you on the basic facts about their business. Seek only clarification of information that is not obvious or readily understood.

Problem Questions. These questions surface problems that the customer is experiencing. Their purpose is to help you:

  • Better understand the customer’s concerns or dissatisfaction with the current product or service.
  • Identify how your products and services might solve the problem.

Examples:

  • What problems are you experiencing with your present system?
  • Why do you think the process is so inefficient?
  • What quality or reliability problems are you experiencing?

Consequence Questions. Often, asking problem questions will get the customer interested in your product or service. Sometimes, however, you need to increase the size of the problem in the customer’s mind to promote interest. Asking about the consequences of problems “builds the pain” of the customer’s current situation.

Examples:

  • How will the problems you’re experiencing with your present system affect productivity?
  • To what extent do your process inefficiencies translate into opportunities for your competition?
  • What kind of turnover or training costs are you incurring because of your situation?

Asking hypothetical questions drives home the need for a solution–especially in the minds of your customers. If they didn’t recognize the extent to which a problem could damage individuals or the organization, they will now.

Benefit Questions. These questions surface the usefulness or benefit of implementing your product or service. By asking questions that let customers tell you the value of your solution, you ultimately allow them to convince themselves of the need for your product or service.

Examples:

  • How would it help to have online diagnostics?
  • What advantages would you gain from a software package that requires very little training to use effectively?
  • Is there any other benefit of eliminating this problem?

The key to successful sales calls is preparation. When planning your next sales call, write down questions that you need to ask your customer. Consider each category–basic fact, problem, consequence, and benefit–and plan your call around asking those types of questions.

 

Keep in mind that when making a purchasing decision, a customer must answer the question, “Is the problem big enough to justify this solution?” Therefore, you must ask several problem and consequence questions. This will raise awareness in the customer’s mind that the current situation and needs are serious enough to warrant buying your solution.

 

Posted in Advertising, motivation, Online Business, Sales Training | Tagged: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 2 Comments »